Frequently Asked Questions

What is UNITY Mobile?

UNITY Mobile is cloud software service providing publishers with everything needed to create, manage and distribute mobile websites, mobile applications and mobile marketing campaigns.

We have made it easy for anyone to create world-class mobile experiences without having to know how to code or use design software. From a large library of templates, to easy to use WYSIWYG site creation tools to features that dynamically link traditional website experiences with mobile websites, we make everything mobile easy for anyone.

Our name is our vision.

At UNITY, we are enabling innovation, closing the gap between web and mobile.

Who uses UNITY and why?

UNITY is utilized by organizations looking to engage end users via mobile websites and applications, and to facilitate engagement, interaction and transactions.  Our customers and partners range from large enterprises to small businesses around the world.  Over the past 20 years innovations in web technologies and services have made the internet accessible to virtually everyone across the globe.  The mobile channel is now breaking the same barriers and becoming an indispensible part of business and personal life.

Key attributes of the UNITY platform that drive use for DIY customers and B2B partners:
  • Easy to Use - An excellent user interface and product that is intuitive, easy and requires no specialized training
  • Affordable - Packages and partner programs ideally suited for the needs of our customers and partners
  • Fast - NO tedious custom development and deployment cycles; the easy UNITY publishing environments and management tools let anyone publish mobile sites, apps and campaigns quickly
  • Accessible - As UNITY works across all operating systems and devices your mobile communications will reach consumers anywhere in the world – from right next door to the next continent

What makes UNITY Mobile unique in the market?

At UNITY, we work to make mobile as simple and effective as possible for customers and partners.

Some key aspects include:
  • Our universal API: From simple websites to highly complex enterprise solutions, we use our universal API to leverage the best of the mobile environment.
  • Standard Web Protocols: We provide our customers and channel partners with a powerful single point of entry into the entire mobile ecosystem.
  • Accessibility: Ability to enable any size organization to cost-effectively publish, distribute and manage platform agnostic mobile applications, high-performance mobile websites and SMS campaigns.
  • Easy integration: With UNITY’s flexible platform, we make it easy to maintain brand integrity.  Our simple mobile tools and APIs can be integrated with existing web services.

What is HTML5 and how does UNITY leverage this technology?

HTML5 Powered

HTML5 is the newest iteration of Hypertext Markup Language, the back-end coding system that dictates how Web pages should appear.  Most desktop Web browsers – Internet Explorer 9, Mozilla Firefox 6.0, Google Chrome 13.0.782, etc. now support HTML5, and many have fully converted to HTML5.

UNITY incorporates HTML5 into our platform to enable our customers to automatically leverage this technology without having to code anything.  We do the same with many technologies in order to deliver the most robust and reliable end user experiences across all mobile operating systems and devices.

What platforms and devices are supported by UNITY?

All major mobile OS (Android, iOS, Windows, Blackberry) and over 5000 devices including all smartphones and thousands of feature phones.

How do I get started with UNITY as a direct publisher?

Simply Register and get started.

If you need help simply refer to the extensive help index present on every page of the platform.

Does UNITY offer a private label solution?

Yes.

UNITY provides Value Added Reseller and Distributor level partners with private label versions of the platform that can be configured to meet the needs of our partners, including tools to integrate with existing workflows and production environments. For our Reseller level partners, the platform is offered under the UNITY brand. Simply contact us to join the partner program at a level that is right for your organization.

How does my mobile site connect to my existing website?

You can choose your URL and use the UNITY domain (getunity.com/yoursitename), or you can link your UNITY Mobile site to your existing domain for automatic redirect to a mobile version (m.yoursitename.com).

All tools are provided for publishing on our domain or redirecting your domain to your mobile site when your domain is access from a mobile device.

Does UNITY provide mobile marketing and contact management tools?

Yes.

A unique QR code is generated with each new site which can be used in print, onine or in any format you choose to incorporate the code. Customers use codes in product packaging, real estate signage and flyers, menus, print and outdoor advertising, and more. In addition, UNITY provides SMS capabilities which can be leveraged to send single or bulk messages to your contact database from right within the platform. UNITY incorporates a contact management tool for which can be used in conjunction with your existing CMS solution, or used as a repository for new leads / contacts created within your mobile site contact forms.

Does UNITY provide mobile specific Analytics and Reporting?

Yes,

the analytics module of the platform provides an extensive set of data, including: detailed site visits and unique visitor attributes, page views and time spent on each page, country of origin, method of access (i.e. QR code, SMS, URL), media consumption by media type and specific file, conversion and utilization (ideal for coupons and redemption), device and operating system breakdown
 

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